INCITS | Information Technology | Standards Michigan

INCITS | Information Technology

IEC technical and ISO management standards tend to be very granular and articulated; and provide a solid example of what we mean when we refer to the global regulatory "stream". Information and communications technology is also a very sensitive intellectual property space in which all stakeholders must respect the investment producers make to drive innovation.


INCITS | Information Technology

May 25, 2018
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The International Committee for Information Technology Standards (INCITS) — an ANSI accredited standards developing organization — is the forum of choice for information technology developers, producers and users for the creation and maintenance of formal de jure IT standards.   The INCITS mission is to promote the effective use of Information and Communication Technology (ICT) through standardization in a way that balances the interests of all stakeholders and increases the global competitiveness of the member organizations.   

The INCITS Executive Board serves as the consensus body with oversight of 40+ Technical Committees. Additionally, the INCITS Executive Board has the international leadership role as ANSI’s US Technical Advisory Group (TAG) to ISO/IEC JTC 1, Information Technology with Standards Australia as the Global Secretariat.

Information and communication technology is a fast-moving, highly networked, global industry.  The United States ICT community — with the education industry a key stakeholder — may be served best with identical, whole cloth adoption of relevant ISO/IEC standards coordinated between the ISO and the IEC through Joint Technical Committee 1.  In many ways, the reliance upon joint ISO/IEC standards may have as transformative an effect upon the management of ICT as the ISO-9000 suite of standards had upon development and management of the global automobile industry.

In last week’s ANSI Standards Action (Pages 7-9) INCITS has opened its proposed re-accreditation of several (previously adopted) ISO/IEC ICT management standards to US stakeholders.

INCITS/ISO/IEC 20000-3, Information technology – Service management – Part 3: Guidance on scope definition and applicability of
ISO/IEC 20000-1

INCITS/ISO/IEC 30105-1, Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes –
Part 1: Process reference model (PRM)

INCITS/ISO/IEC 30105-2, Information Technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes –
Part 2: Process Assessment Model (PAM)

INCITS/ISO/IEC 30105-3, Information Technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes –
Part 3: Measurement Framework (MF) and Organization Maturity Model (OMM)

INCITS/ISO/IEC 30105-4, Information Technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) Lifecycle Processes –
Part 4: Terms and Concepts

INCITS/ISO/IEC 30105, Information Technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) Lifecycle Processes –
Part 5: Guidelines

Comments are due July 3rd.  We encourage subject matter experts on the business side of the education industry to participate and comment.  To do so you will likely need to purchase the documents themselves; though special arrangements may be possible by collaborating directly with INCITS staff.  (Click here for the INCITS standards landing page).  Electronic copies are available from the ANSI webstore.   You may send your comments to comments@standards  (with copy to

All ICT standards are on the agenda of our weekly Open Door teleconferences, every Wednesday, 11 AM Eastern time.   Anyone is welcome to join by clicking here.  We also collaborate relatively closely with the IEEE Education & Healthcare Facilities Committee and IEEE SCC-18.

Issue: [12-77]

Category: Telecommunications, #SmartCampus, Administration & Management, International

Colleagues: Mike Anthony, Jim Harvey


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